IT Support
It’s one thing to fix an IT issue when it arises, and entirely another to provide you with continued support of your IT system. Whatever your issue, we will supply you with efficient solutions that will save you time and money.
With Vianet, your company will always have somebody to rely on for IT-related issues, from onsite and remote tech support to Cloud Service management – fully-integrated and tailor-made to service your company’s needs. The biggest perk we can offer you is peace of mind, as you can rest assured that your IT system is taken care of at all times.
Customised Support
Every company is unique, and each of our clients come to us with their own individual needs. We don’t believe in a one-size-fits all approach, so we make sure to construct an IT system that just right for you. Our analysts and consultants work hard to construct a plan for your business as quickly as possible by looking at your current setup and understanding what your business goals are, for the short and long-term.
A tailor-made solution will not only give you the solutions best suited to your company’s requirements, but it will save you money, too. With Vianet, you can customize your own plan according to your budget and size of company to get the most out of the services you pay for.
IT Maintenance and Consulting
Disasters happen, and downtime can be expensive, if not catastrophic, for your company. With our IT support, we guarantee that you will be covered for data backup and recovery. Our experts deliver on-site technical support whenever it is needed, but our support system is not focused around waiting for your problems to occur before we fix them.
Instead, we aim to monitor your IT, take care of all your updates and security features, remotely and consistently. We provide IT service management and infrastructure optimisation for a deeper look into your system, ensuring high performance and security every day.